Privacy Policy
How SISLCloudWorx collects, uses, and protects your personal information.
SISLCloudWorx Pvt. Ltd. (“SISLCloudWorx”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect when you visit sislcloudworx.ai, how we use it, and the choices available to you.
1. Information We Collect
When you use our website or contact us, we may collect:
– Contact details you submit via our contact form (name, email, phone, organisation, job title, and message).
– Usage data automatically collected by our servers and analytics tools (IP address, browser type, pages visited, time spent).
– Cookies placed by our website for functionality and analytics (see our Cookie Policy).
2. How We Use Your Information
We use collected information to:
– Respond to your enquiries and provide the services you request.
– Send you relevant communications about SISLCloudWorx products, services, events, and insights (only where you have consented or where we have a legitimate interest).
– Improve our website experience and understand visitor behaviour through aggregated analytics.
– Comply with legal obligations under applicable Indian and international law.
3. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
– Contractual necessity — to fulfil requests or contracts you initiate.
– Legitimate interests — to conduct our business, prevent fraud, and improve our services.
– Consent — where you have explicitly opted in (e.g., newsletter subscription).
– Legal obligation — where processing is required by law.
4. Data Sharing
We do not sell your personal information. We share data only with:
– Service providers who process data on our behalf (e.g., Google Cloud, Firebase, email delivery) under strict data processing agreements.
– Legal and regulatory authorities where required by law or court order.
– Business partners only with your explicit consent.
5. Data Retention
We retain your personal data only as long as necessary for the purpose it was collected, or as required by law. Contact enquiry data is retained for up to 3 years. You may request deletion at any time (see "Your Rights" below).
6. International Transfers
Your data may be stored and processed on Google Cloud servers located in India (asia-south1) or other regions where our service providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for any international transfers.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
– Access the personal data we hold about you.
– Rectify inaccurate or incomplete data.
– Erase your data ("right to be forgotten").
– Object to or restrict certain processing activities.
– Portability — receive your data in a structured, machine-readable format.
– Withdraw consent at any time (without affecting the lawfulness of prior processing).
To exercise any of these rights, email us at privacy@sislcloudworx.com.
8. Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. This includes encryption in transit (TLS), access controls, and regular security audits. SISLCloudWorx is ISO 9001:2015 certified and CMMI Level 3 assessed.
9. Cookies
Our website uses cookies to enhance your experience. Functional cookies are required for the site to work. Analytics cookies (Google Analytics) are only placed with your consent via the cookie banner. You can manage or withdraw consent at any time through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
For privacy-related queries, please contact:
SISLCloudWorx Pvt. Ltd.
Data Protection Officer
A-10/11, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi – 110 044, India
Email: privacy@sislcloudworx.com
Phone: +91-11-26700800